Creative Operations Manager
Over the course of 18 months, I initiated and pioneered a comprehensive project, optimizing functionality within existing constraints, restructured workflows, clarified task lists, and redesigned status updates, with a focus on creating tailored views for various departments, particularly for Creative Project Managers.
The project began with extensive research through focus groups and consultations, followed by design to address interdepartmental challenges. After rigorous testing across multiple events over 6 months, we launched the updated template in May 2024.
The success of this project has garnered further recognition, leading to my involvement in consulting on process optimization, automation implementation, and facilitating training sessions for other departments. Moreover, I have been tasked by our Vice President of Creative to explore solutions for our resource management challenges.